Privacy policy

Last updated: October 26, 2026

3QRS Lighting Systems is operated by eboostr.Inc. For orders, product support, returns or warranty service, email service@3qrs.com. For privacy and general enquiries, email info@3qrs.com.

Information used by this store

When you browse, place an order, create an account, subscribe or contact us, we process information needed for that interaction. This can include your name, contact and delivery details, order and payment status, account details, messages, device and browser information, IP address and activity on the store. Payment details are handled through the payment services offered at checkout.

How we use information

We use information to provide the store, process and deliver orders, handle returns and support, maintain accounts, prevent fraud, meet accounting and legal obligations and improve the shopping experience. We use contact details for marketing where you have consented or another applicable legal basis permits it. You can unsubscribe from marketing using the link in a message; transactional messages about an order may still be sent.

Shopify and other service providers

The store is hosted on Shopify. Shopify processes information to operate and secure the platform and may process information for its own purposes as described in the Shopify Consumer Privacy Policy. Necessary information is also shared with payment providers, carriers, fulfilment and support services, and other providers involved in the relevant service. We may disclose information where required by law or to protect legal rights.

Cookies and choices

The store uses cookies and similar technologies for functions such as the cart, account access, preferences, security, analytics and, where enabled, marketing. Use the privacy controls shown on the store, browser settings or contact us to ask about your options. Restricting essential cookies can affect checkout or account functions. Shopify's privacy portal explains choices for information it processes.

Retention and international processing

Information is retained for as long as needed for the relevant purpose, including orders, records required by law, support and disputes, then deleted or anonymised as appropriate. Our service providers and operations may process information in countries other than yours. Applicable safeguards and legal requirements apply to international transfers.

Your rights

Depending on your location, you may have rights to access, correct, delete or receive a copy of personal information, restrict or object to processing, withdraw consent, or opt out of certain advertising uses or sharing. Contact info@3qrs.com to make a request. We may need to verify your identity and will respond within the period required by applicable law. You may also complain to your local data-protection authority. Exercising rights will not result in unlawful discrimination.

Children, security and other websites

This store is intended for adult shoppers and is not directed at children. Contact us if a child has provided personal information so we can investigate and take appropriate action. We use reasonable protections, but no system can guarantee absolute security. External websites, including linked social platforms, have their own privacy practices.

Updates

We update this notice when relevant practices change, with the date shown above, and provide additional notice where required.

Business contact address: 42-66 Phlox Pl f2, Flushing, New York 11355, United States. Please contact us before sending a product; the service or return address will be provided for your case.